Student Rights and Responsibilities
Office of Financial Aid
As a financial aid recipient, you have certain rights and
responsibilities. Knowing what they are will help you better
understand the financial aid process and avoid many of the
common mistakes made by students.
STUDENT RIGHTS
- You have the right to know what financial aid programs are available.
- You have the right to know how to apply for financial aid and how your eligibility is determined including the Cost of Attendance.
- You have the right to know how aid is distributed among students.
- You have the right to know the criteria for measuring Satisfactory Academic Progress (SAP) and the appeal process.
- You have the right to know how and when financial aid funds are disbursed.
- You have the right to know the institution’s refund policy.
- You have the right to know how withdrawing or failing classes affects your financial aid.
- You have the right to expect your information to be kept confidential.
STUDENT RESPONSIBILITIES
- You must apply for financial aid early and complete your file by the posted deadlines to ensure aid is awarded prior to fee payment.
- You must be enrolled as a degree seeking student, and you must notify the Office of Financial Aid if you take courses not required for your major.
- You must stay informed by reviewing all information sent to you and checking your status and messages regularly on the DUCK.
- You are responsible for all information sent to your CSU email account.
- You must maintain Satisfactory Academic Progress.
- You must notify the Office of Financial Aid of all sources of funds you receive not already listed on your Award Letter or as a resource.
- You must follow the instructions provided in your Award Letter to apply for a Stafford, Parent PLUS, or GradPLUS loan and sign a Master Promissory Note if applicable.
- You must be attending a minimum of six (6) credit hours (five (5) hours for graduate students) to receive a loan.
- Your loan must be guaranteed before it can be disbursed.
- You must attend loan entrance/exit counseling if required.
- You should review the information available on the Financial Aid website.