Disputed Transactions
Disputed Transactions
Items that appear on the monthly purchasing card statement from Bank of America may be disputed as long as the disputed transaction is reported to Bank of America within 60 days after the statement's closing date. The cardholder can submit a dispute through WORKS but notify the campus VISA Card Administrator with the necessary information. The Administrator can issue a "statement of dispute" form to Bank of America, when necessary.
Dispute with a Supplies
The cardholder is responsible for resolving disputes with their suppliers. The Visa Card Administrator is available to assist the cardholder with any disputes or problems.