• Jobs
• Calendar
• Maps/Directions
• Contacts

• Home
• Directory
• About Clayton State
• Site Map
• Search

Frequently Asked Questions

1. If a vendor or company requires written confirmation that our institution is tax exempt, what is the procedure for requesting a "Tax Exempt Form"?
   If all other avenues fail and the vendor will not accept verbal communication, contact via phone or e-mail Visa Card Administrator with the name of the vendor and fax number, a copy of the form will be faxed to them with notification to you a copy has been provided to the vendor.
2. May I use the Visa Card for purchases exceeding $5,000?
   No, the limits on the p-card are $5000 per single transaction.
3. If a an erroneous charge appears on my monthly statement, how do I reconcile the account summary after I have notified the administrator of the disputed charge?
   If an incorrect charge appears on your statement and you have contacted the Visa Card Administrator to file a dispute of this charge, please include it in the amount for that month with notification that this is in error. This erroneous amount must be included on the Visa approval form in order to verify the total. A credit will appear on the following month's statement and it will correct the charge from the previous month.
4. What happens when tax is charged to a purchase?
   If tax is charged to a purchase, the cardholder must contact the vendor and either submit a tax exempt form to obtain a credit or the vendor may credit the tax immediately. Either case the tax must be removed.
5. Can I use the same Purchasing Card for several Departmental funds?
   Yes. When reconciling in WORKS, each transaction can be charged to a separate departmental fund. Indicate on the paper copy submitted to Procurement Services that there were several different departmental funds used.